Privacy Policy

Last Updated: March 16, 2026

At Ryan's Flooring, we respect your privacy. This policy explains how we handle your personal information for our Perth-based flooring services.

1. What Information We Collect

We only collect information necessary to provide you with quotes and flooring services, including:

Contact Details: Name, phone number and email address.
Project Details: Your property address (for site visits) and details about your flooring needs.
Technical Data: IP address and website usage data (via cookies and tracking pixels).

2. How We Collect Data

We collect data when you:

Fill out a quote or contact form on our website.
Submit a lead form via Facebook or Instagram ads.
Contact us directly via phone or email.
Browse our website (automatic tracking via Google Analytics and Meta Pixel).

3. Why We Collect Information

We use your data strictly for:

Providing accurate quotes and processing invoices.
Communicating about your project and scheduling site visits.
Providing warranty follow-ups and maintaining business records.
Improving our website and showing relevant ads to Perth residents.

4. Sharing Your Data

We do not sell, rent or trade your personal information to third parties for marketing purposes. We only share data with service providers essential to our business operations:

Xero: For invoicing and accounting.
Meta (Facebook): For measuring ad performance via the Meta Pixel.
Google: For website analytics and advertising.

5. Your Choices

Cookies: You can set your browser to refuse cookies.
Ad Settings: You can opt out of interest-based ads via Google Ad Settings or your Facebook Ad Preferences.
Access or Delete: You may request a copy of the data we hold about you or ask us to delete it by emailing info@ryansflooring.com.au.

6. Data Retention

We keep customer records (invoices and project details) for as long as required for tax compliance and to honour our service warranties.

7. Contact Us

For any privacy-related questions, please contact:

Ryan's Flooring
Email: info@ryansflooring.com.au
Phone: 0468 371 461
Location: Perth, Western Australia